IN-STORE SERVICES

Intouch Wireless is committed to being your one-stop solution for all of your wireless communication needs. Whether you're looking for advice on the right phone for you and your family or you need help decyphering your wireless bill, let our trained team of professionals help. While we take pride in our ability to deliver low prices, we understand that our customers have come to expect more from their local wireless shop.

We've constructed a simple Bill of Rights as guide for our Team- and a preview of what to expect in our stores:


1. Whether you're buying today or just have a question, you have the right to speak to an expert.
At Intouch Wireless, we take pride in knowing that our team is certified to provide you with the best support possible. Moreover, we require that they be periodically recertified to stay on top of the rapidly changing landscape of the wireless industry. When possible, our team also sees it as their responsibility to help make you an expert.
2. You have the right to begin using your purchase on the way out the door.
Don't let your smartphone be smarter than you. We're here to make sure that you know how to use your new purchase before you leave the store.
3. You have the right to save money.
Take a minute to complete a free rate plan/bill analysis. Whether you're an Intouch Customer or not, we'll take the time to review your current usage against your plan and services. With hundreds of plan and features combinations it is crucial that you are on a custom tailored plan that suits your individual needs. Whether we're the lowest or the highest, you have the right to know.
4. You have the right to keep your number.
All wireless carriers now support the ability to bring your phone number with you when you switch carriers.This has recently been extended to cover home phone numbers. Before this change, many customers were hesitant to shut off their home phones because they had used the number for so long. Now, it is easier than ever to set yourself free from the limitations (and charges) of a traditional landline.
5. Whether you have 1 or 1000 employees, you have the right to a solution that is customized to maximize your bottomline.
Our Business professionals understand that your business is unique and will endeavor to create a package for your team to help increase productivity without breaking the bank.
6. You have the right to Disaster Recovery and Protection
Whether it was a glass of soda or a fall from a table, we understand the impact of a phone disaster. Our team will help you to evaluate your options to quickly and cost effectively get you back in touch with your world. More importantly, our team is there to help you review a range of protection options before distaster strikes.
7. You have the right to give the best gift at the party.
While Cellphones and Accessories make great gifts, everyone has their own "perfect" solution. To avoid the daunting task of choosing the perfect gift, Intouch Wireless offers Gift Cards so that your friend or family member can easily select exactly what they wanted.
8. You have the right to earn money when you tell your friends how much you love your phone.
We know that your friends will ask you about your cool new phone. Tell them that they can't have it... but that they can get their own at their nearest Intouch Store. When your friend signs up, we'll reward you for thinking of us.